MBE-Z Business Services

Telephone Answering Services

MBE provides flexible and tailored live phone answering reception services to support your organisation. You can use the telephone answering services for just one hour or on a permanent basis. Whether you are a small business wanting a professional image, a larger enterprise needing support during a period of call spikes (e.g. seminar registrations, phone-in advertising campaigns, etc) or your own receptionist is sick or at lunch, MBE's professional telephone answering service can handle your calls the way you decide. There’s no need to change your existing number, you simply divert your phone to MBE's service and we’ll manage the rest.

It’s that easy.

The professional MBE telephone answering service has no long term contracts and does not charge set-up fees or require security deposits. The friendly, professional staff will give the same quality of service you would expect from a highly trained full-time receptionist. All calls are answered in your company name with your custom greeting. Each call is managed in a way that you decide and can be modified by you at any time from any internet connection, anywhere in the world!

Whether you are at home, on your mobile, at a hotel or on site, your calls will be able to reach you wherever you are.

You can even choose to have the MBE telephonist place a caller on hold, they will speak with you and decide whether you want to take the call immediately or use one of the message handling options which include:

• Take a message and forward it to you by Fax, Email and / or SMS
• Send the call to your private Voice mailbox where you can play the recorded message from your inbox.
• Email messages straight to your PC.
• Wait on the line and receive the message as soon as the MBE receptionist finishes with the caller.
• Just like a large company, using a directory of numbers, you can even choose to have the call transferred to a colleague.

Call your local MBE Business Service Centre today for more details on the advantages of this cost-effective professional service.

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